Pam has been conducting message recall studies since 1989. A career market researcher, Pam's experience in healthcare began in 1978 when she joined a marketing research consulting company specializing in the clinical laboratory industry. She expanded her career into the pharmaceutical industry in 1986 when she joined the marketing research department at Sandoz Pharmaceuticals. She went on several years later to serve as a Vice President of Syndicated Studies, including Fastape, at Market Measures. In 1994, Pam joined dtw Research, Inc. and pioneered the launch of the first online method for collecting sales message recall data - CDP: MessageView (formerly PMRD). Pam has extensive experience in the design and implementation of online messaging studies, and is intricately involved in the survey design, sample selection and management of all CDP: MessageView and Compliance Studies.

Matthew Wetzel joined the company in June 2013 after earning a BA in Economics from Union College. As President, Matthew leads dtw's business processes, strategies, and policies, ensuring they align with the company's overarching goals. He also oversees marketing initiatives to support sales objectives and manages critical internal operations, including human resources, security, and facility management.

Christine Alongi actively oversees the strategy, implementation and expansion of all aspects of the US based CDP: Digital & Print client offerings including custom and syndicated online research, annual subscriptions and support of CDP: Digital & Print clients. For nearly 20 years Christine has expanded the client base for CDP: Digital & Print substantially across US-based pharmaceutical firms. She was instrumental in the creation and launch of dtw's highly successful Snapshot division and Compliance/Regulatory research offerings. Her pharmaceutical product knowledge spans across over 100 therapeutic areas. Most recently, Christine has served on the new member recruitment committees for both the PMRG and PBIRG. She is an active and enthusiastic participant in corporate-sponsored vendor fairs and networking events including the PMRC, Pharma CI, HBA, PMRG and PBIRG.

Robin joined the staff of dtw in May 2000 and has been responsible for the launch of CDP: Digital & Print in 5 major European markets and Canada. She manages subscription services and special projects in these and other allied health markets. Working with industry clients, Robin's expertise lies in the nuances of the global promotional market including promotional analytics and the identification and tracking of global launches. Prior to dtw, Robin served as a Health System Analyst at Ortho Clinical Diagnostics where she consulted in clinical laboratories of major health systems in the Northeast. She is also an active member of the PBIRG, EphMRA and HBA.

Andrew joined dtw in 2005 as a member of CDP: WorldWide's production team. When he completed university, he began his career at Prudential Insurance and from there moved on to Honeywell. In 2013, Andrew returned to dtw as a Junior Analyst in the CDP: SnapShot division. He quickly transitioned to dtw's primary research team and was promoted to Senior Analyst. Currently, Andrew leads dtw's CDP: Social Media database growth and client offerings, where his expertise provides industry clients with CI from this new and innovative space. He is an active member of Intellus, Pharma CI, and DTC National.

Thomas joined dtw in October 2013 after earning a BA in History with a minor in Computer Science from Union College. Before stepping into his current role as an Account Executive specializing in Ad Agencies, Thomas managed the production and oversight of CDP: SnapShot, collaborating with the IT department to develop and maintain internal analytical software. Today, he leverages this analytical expertise to ensure agency clients have the support they need to navigate the CDP: WorldWide platform.

David joined the staff in 2010 in the capacity of Data Center Manager. Currently, David leads the IT department as Executive Director, Information Technology. David has a wide range of IT experience encompassing desktop support, network administration, networking, and project management in everything from small businesses to large corporate environments.

Justin has been a fixture in the dtw team since 2005. He began as a member of CDP: WorldWide's production team and quickly became a part of the CDP: MessageView team in survey programming and data analysis. Justin is now coordinating the technical and account support for CDP: WorldWide. He facilitates client outreach and awareness in addition to supporting and collaborating with the sales team.

Kyria joined dtw in 2014 as a production team member, and now manages the production team for CDP: WorldWide Operations. Responsibilities include overseeing production, quality control, and key messages and coordinating with sales, client services, and CDP: SnapShot departments to maintain and ensure quality database information.

James joined in 2013 after graduating from Union College with a BA in Economics and is responsible for the management and maintenance of the HCP Panel Database. James works together with the CDP: MessageView team and the CDP: WorldWide team to ensure that the database resources are always available and up to date.

Gina joined in April 2024 as dtw's Bookkeeper. With over 25 years of experience, Gina is responsible for all financial aspects of dtw, including AP, AR, banking and reporting. She has held accounting positions in varied industries, including manufacturing, services and banking.